Returns
Need to return an item?
In line with the UK Distance Selling Regulations set out for all online retailers, you can cancel the purchase of goods within the “cooling off period” of seven working days, beginning on the day after you receive the goods.
To be eligible for a return;
Your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Please contact us on info@mamahug.co.uk and then send the goods back to us to Mama Hug Ltd Great Bromley House, Hall Road, Gt Bromley, CO7 7TP at your own cost (unless we delivered the item to you in error or the item is damaged) as soon as possible once you let us know you are returning it.
Returns
Need to return an item?
RETURNS
In line with the UK Distance Selling Regulations set out for all online retailers, you can cancel the purchase of goods within the “cooling off period” of seven working days, beginning on the day after you receive the goods.
To be eligible for a return;
Your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Please contact us on info@mamahug.co.uk and then send the goods back to us to Mama Hug Ltd Great Bromley House, Hall Road, Gt Bromley, CO7 7TP at your own cost (unless we delivered the item to you in error or the item is damaged) as soon as possible once you let us know you are returning it.
